Preowned

  • What's the Deal with Preowned Stuff?

    Preowned listings are for products that were traded in from other customers. We thoroughly test, clean, and list the condition and included contents for each individual item. Unlike all New and Open Box products we sell, these items come with no warranty, technical support, or return policy. We'...

  • What Are the Condition Grades?

    A: Shows little to no wear. Looks as close to a new product as possible without the factory fresh shininess. A-: Slight signs of wear from normal usage, but no damage (scratches, dents, etc). B+: Looks like a well used product, but no visible damage. B: Some visible, but not experience alterin...

  • How Old is This Particular Product?

    For most products, the exact date it was manufactured is unknown to us. But we list the serial number so you can contact the original manufacturer who may be able to help.

  • Does This Particular Product Include a Warranty?

    We are not sure, nor can we validate any warranty, but some manufacturers will allow warranties to remain even after the item has been resold. You may be able to find out from them as we list the serial number.

  • Can You Explain All the Nuances of and Help Me Set Up This Particular Product?

    No, unfortunately we cannot. We're more than happy to answer any essential questions you have about a listing, but many of these products are from brands and audio categories of which we are simply not knowledgeable from firsthand experience. We cannot offer any kind of post purchase support on t...

  • Can I Demo It Before Purchasing?

    No, we are not able to offer any in-office demo appointments on preowned items nor can we ship it to you for a trial period.

  • So Why On Earth Would I Buy a Preowned Product?

    Simply put: it's a great deal and it's guaranteed to work. If you want all the usual Bloom goodness of 30 day returns, full manufacturer warranty, lifetime support, and factory fresh shininess – don't buy it preowned!

  • How Do I Trade In My Thing?

    We offer store credit for trade-ins on a case by case basis for items with a market value of $500 or more. Please fill out the form below (or click this link) and we'll get back to you within 24 hours. We recommend using a desktop web browser. Loading…

  • How Do You Determine the Trade In Price?

    After receiving your Trade In Request Form, we search a variety of sources like eBay, Head-Fi, Audiogon, and aggregator tools like hifizero to find the average price that the item is selling for. That price is what we will plan to list the item at. So then to make a small profit and cover all of ...

  • What's a "Bloom Certified Original?"

    Great question! Bloom Certified Original products are preowned items that were originally purchased new by a Bloom Audio customer, so there is no mystery trail of ownership. They are also items that still fall within the original warranty coverage. Often times, these are products that are just ou...