Clyde Extended Warranty

• Who is Clyde?

  Clyde is an insurance technology company that has built a marketplace of top-tier insurers and administrators. Clyde enables Bloom Audio to offer customers product protection coverage above and beyond the manufacturer warranty. Bloom Audio works closely with Clyde to manage our Protection Plan p...

• What’s Included in the Clyde Protection Plan?

  The Clyde Protection Plan covers: Accidental damage from handling from the date of purchase Mechanical and electrical breakdowns after the manufacturer's warranty expires up to 3 total years Repairs at no additional cost for approved claims, reimbursement or replacement if product can't be repai...

• What is NOT Included in the Clyde Protection Plan?

  The Clyde Protection Plan does not cover: Cosmetic damage, like scratches or dents that do not impact your product's functionality Damage from third-party assembly or third-party maintenance of your product Loss or theft Other exclusions (see Clyde Terms & Conditions) For example, your produ...

• Do I Qualify for Clyde Protection Plan Options?

  The Clyde Protection Plan is available to you if all of the following are true: You are a customer in the United States of America (excluding territories) You purchased your product directly from the Bloom Audio You have purchased your product within 60 days

• How do I View the Terms and Conditions of the Clyde Plan Before I Buy?

  You can view the details of the Service Agreement in the Terms and Conditions contract here.

• How do I Purchase a Clyde Protection Plan?

  You can purchase a protection plan from the Bloom Audio website during checkout when purchasing your product. You will receive a popup when adding an item to your cart if the item qualifies. You can also reach out to us within 60 days of your order to purchase it separately.

• Are Batteries Covered?

  No, Clyde Protection Plans do not cover a product's battery.

• When are you Ineligible to Purchase a Clyde Protection Plan?

  Customers cannot purchase a Protection Plan AFTER a breakdown occurs Customers cannot purchase a Protection Plan if there are fewer than 60 days remaining in the limited warranty period You cannot purchase a Protection Plan if you have purchased your product more than 60 days ago

• When Does the Clyde Protection Plan Begin and End?

  Clyde Protection Plan begins when your product is delivered and ends 1, 2, or 3 years from the start date, based on your selection.

• Can I File Multiple Claims?

  Yes, you can file multiple claims using your Clyde Protection Plan during the course of the contract’s term. You are covered for multiple repairs up to the value of the original product purchase price. If your claim is approved for a full reimbursement or replacement product, then your contract i...

• Can the Clyde Protection Plan be Canceled?

  Yes, plans may be canceled by contacting Clyde via e-mail at protection@hiclyde.com. See Terms & Conditions for details.

• How Can I File a Claim?

  To file a claim on hiclyde.com, you have two options: By logging in to your account and selecting the corresponding product As a guest using the contract ID found on your welcome email

• Is the Clyde Protection Plan Transferable?

  Yes, your Clyde Protection Plan may be transferred to any person in the United States. To initiate the transfer of a Clyde Protection Plan, contact Clyde via e-mail at protection@hiclyde.com.

• Is There a Deductible?

  No, there are no deductibles.